Bridge Digital Skills
Online Safety Awareness

How to Spot a Scam

Scams are getting smarter. New AI tools and fake messages target seniors every day. Learn the warning signs, the latest tricks, and the 5 steps that stop them cold.

6 Red Flags That Never Lie

If you see any of these signs, stop and verify before you respond. Real organizations never use these tactics.

Urgency or Fear

Scammers create panic. "Act now or lose your benefits." Real organizations give you time to verify.

Money or Gift Cards

No legitimate agency, utility, or government office asks for payment via gift card, wire transfer, or crypto.

Sensitive Info Requests

Banks, Medicare, and Social Security never call, text, or email to ask for your password, PIN, or full SSN.

Too Good To Be True

Prizes, lottery wins, or investment "guarantees" you never signed up for are always scams.

Pressure to Stay Secret

"Don't tell your family." Real help is never hidden. If they ask you to stay quiet, it's a scam.

Unusual Payment Path

If the way you pay is strange (crypto ATM, prepaid cards, wire), the request is fake.

Updated for 2026

The Latest Scam Trends

These are the scams targeting seniors right now. Click each one to see a real example and exactly how to spot it.

What it looks like

“Grandma, it's me. I'm in jail and need $4,000 for bail right now. Please don't tell Mom, she'll be so upset.”

How to spot it
  • Hang up and call your grandchild or their parent on a known number
  • Real emergencies don't require secrecy or instant wire transfers
  • Ask a question only the real person would know

5 Steps to Stay Safe

Follow these in order whenever a message, call, or email feels off.

1

Pause and Slow Down

Scammers win by rushing you. Take a breath. Real organizations give you time to think and verify.

2

Verify Independently

Hang up, ignore the link, and contact the organization through a number or site you already know is real.

3

Never Pay by Gift Card or Crypto

No legitimate entity asks for these. It's the #1 sign of a scam. Use a credit card for protection, never wire or send gift card codes.

4

Talk to Someone You Trust

Before sending money or info, tell a family member, friend, or call your bank. Scammers hate witnesses.

5

Report It

Report scams to the FTC at ReportFraud.ftc.gov, the AARP Fraud Watch at 1-877-908-3360, or your local police if you lost money.

DO This

  • Hang up and call back on a number you know
  • Ask a family member before sending money
  • Use a credit card, which has fraud protection
  • Report the scam to the FTC and your bank
  • Keep your computer and phone software updated

NEVER Do This

  • Never pay with gift cards, wire transfer, or crypto
  • Never give your SSN, PIN, or password to a caller
  • Never click a link or attachment from a stranger
  • Never let an unsolicited caller remote into your computer
  • Never keep a scam secret, scammers count on your silence

Practice Spotting Scams in a Safe Space

Try our interactive phishing and text-scam games. They build the reflex to spot a fake before it costs you.

Senior Tech Watch

Latest technology updates for older adults

Selected for our senior community through an automated research service directed by Isaac Kashaka, Bridge The Digital Divide.

View All Updates
Social Security & Medicare Good to Know

HHS Grants CMS Power to Directly Bar Fraudulent Providers from Medicare and Medicaid Programs

Federal health officials have formally expanded enforcement authority, allowing CMS to directly ban fraudulent healthcare providers from Medicare and Medicaid. The shift aims to accelerate removal of bad actors targeting seniors' health benefits.

Oct 21, 2026
Scam Alerts Coming Change

FTC Distributes $9.8 Million in Refunds to Consumers Harmed by Walmart Wire Transfer Impersonation Scams

The FTC is issuing over $9.8 million in settlement checks to more than 65,000 fraud victims. The payments resolve charges that Walmart failed to protect consumers from scammers using in-store wire transfers.

Oct 21, 2026
Scam Alerts Act Now

FTC Annual Senior Fraud Report Reveals Investment Scams Against Older Americans Reached $3 Billion

The Federal Trade Commission released its 2026 report to Congress detailing elder fraud trends. Losses reported by seniors to investment scams skyrocketed fivefold, climbing from $600 million in 2020 to roughly $3 billion.

Oct 20, 2026

If You've Been Scammed

Don't be embarrassed. Scams are reported every minute in America. The faster you report, the more likely you can recover your money and protect others.