What's Included in Your Subscription
$120/year for comprehensive tech support service
Up to 5 devices covered
Phones, tablets, laptops, desktops, and more
Unlimited repairs (labor only)
Professional technician labor at no extra cost
Drop-off service
Bring devices to our repair location
Diagnostics included
Free problem diagnosis for all devices
Professional technician visits your home
- In-home repairs and setup
- Network troubleshooting
- Software installation & training
- Multiple devices in one visit
Billing is based on actual hours spent. A 1-hour minimum applies to each visit.
The subscription covers labor costs only. Parts and hardware are purchased separately:
- •Hard drives, SSDs, RAM, batteries
- •Screens, keyboards, motherboards
- •Software licenses
- •Any replacement parts needed
We source quality parts at competitive prices and will always consult with you before any parts purchase.
Can I use the subscription for my business?
The subscription is designed for household use. For business/commercial needs, please contact us for a custom quote.
Do I need to bring devices in person?
You have options! Drop off at our location or schedule a $50/hour home visit. Both are included in your membership.
What if my device needs expensive parts?
We'll provide a quote for parts and labor. You approve all costs before work begins. Parts are billed at cost + reasonable markup.
Can I renew my subscription?
Yes! We'll send renewal reminders before your subscription expires. Renew anytime to maintain continuous coverage.